For ecommerce sellers
The order-status call you miss is the review you don't get.
"Where's my order," shipping questions, and returns come in constantly — and answering them eats the time you need for fulfillment. AI Front Desk answers instantly, texts back missed calls, and keeps customers happy without pulling you off the packing table.
Can't add headcount? Add Talnt.
What it handles for you
Built for a business where every call competes with fulfillment.
Order-status & shipping calls
Answered instantly, day or night — no digging through tracking numbers mid-pack.
Missed-call text-back
Every missed call gets a text within seconds, before they buy from a competitor instead.
Return & exchange questions
Answers routine policy questions without pulling someone off fulfillment.
Shipping delay updates
Proactively lets customers know about a delay before they call to ask.
Restock & availability alerts
Lets customers know the moment an item's back in stock, automatically.
Review requests
Sends a review request automatically after delivery.