For print shops & local retail
Answer the "where's my order" call before it becomes a walk-in complaint.
Order-status calls and quote requests come in constantly, and answering them eats the time you need for production. AI Front Desk answers instantly, texts back missed calls, and lets your team stay focused on the job.
Can't add headcount? Add Talnt.
What it handles for you
Built for a shop where the phone never stops during production.
Order-status calls
Answered instantly, day or night — no interrupting production to check on an order.
Quote requests
Captures quote requests and turnaround questions the moment they come in.
Missed-call text-back
Every missed call gets a text within seconds, before they call a competitor.
Pickup & delivery scheduling
Books pickup times straight into your schedule.
"Your order is ready" texts
Automatic notification the moment a job's complete.
Review requests
Sends a review request automatically after pickup.
Beyond the phone
Print shop workflow automation.
Print shops run on more than just the phone — quoting, proof approvals, and order tracking eat just as much time. That's Full AI Setup territory: task-specific tools built on your business, not just a phone agent.
AI quote writer
Drafts quotes from job specs, trained on your pricing and turnaround times — plugs into what you already use (OnPrintShop, PrintSmith Vision, PlanProphet).
Proof-approval chasing
Automatically follows up with customers who haven't signed off on a proof, instead of your team calling every stalled job.
Order & rush-job tracking
Keeps status current and flags rush requests automatically, so nothing slips during a busy production run.
Sold separately from AI Front Desk — see Full AI Setup for pricing and what's included.
FAQ
Can it answer “where's my order” calls without me checking?
Yes — once it's connected to your order or job tracking, it can look up status and answer directly instead of interrupting production to check.
Does it help with quotes too, not just phone calls?
Answering calls and texts is the AI Front Desk. If you want it drafting quotes and chasing proof approvals too, that's the Full AI Setup — see the workflow automation section above.
Can it handle rush job questions?
It answers routine status and pricing questions, and flags anything urgent — like a rush job needing a decision — so it reaches you instead of sitting in voicemail.